DELIVERY TO EUROPE TEMPORARILY SUSPENDED. WE HOPE TO RESUME ASAP :)

We’re here to help….if you have any questions regarding delivery drop us an email at hello@binibamba.com

We continue to work hard to dispatch your lovely orders within 24 hours of receiving your order & same day for orders received before 12pm (Monday - Friday).

We are currently despatching orders as normal, but there may be some delays, outside of our control, due to Brexit particularly for EU orders.

Please note that we cannot be held responsible for delays caused by customs clearance and local duty/ VAT charges are the responsibility of the customer. Customers within the EU & internationally are liable for any import duty or other taxes, fees & charges that are applied by customs or other authorities (including couriers) in the country of receipt. 

We are a small independently run business, so please note that delivery times should be used as an estimated guide and begin from the date of despatch.

 

UK

FREE Standard UK Delivery on orders over £120

(The Channel Islands & Isle of Man excluded)

Standard UK Delivery £4

Please allow 2-3 working days for delivery from dispatch


In a hurry?

We offer 3 shipping speeds because sometimes you can wait and sometimes you can’t.

Royal Mail First Class Delivery £5

Please allow 1-2 working days for delivery from dispatch.

Next Day DPD Express delivery £9

A premium fully tracked & signed for service with a timed delivery slot as standard.

Order before 12pm Monday- Thursday only for next day delivery. Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland & Scottish Highlands excluded. 

 

PLEASE NOTE: At busy periods eg Christmas delivery may take longer


EU

FREE Standard Europe Delivery on orders over £180

Standard Europe Delivery £10 

Please allow 7-12 working days for delivery from dispatch.

Premium DPD Express Delivery £14

A fully tracked & signed for express service. Please allow 2 - 6 working days for delivery from dispatch. 

Countries excluded from this service include: Norway, Iceland, Bosnia, Bulgaria, Croatia, Finland, Greece, Romania, Serbia, Switzerland, Ukraine.

 


Rest of world

Standard International Delivery £12

Please allow 7-12 working days for delivery from dispatch.

USA Express DHL Delivery £20

A fully tracked & signed for express service. Please allow 1 - 2 working days for delivery from dispatch.

Rest of World Express DHL Delivery £39

A full tracked & signed for express service. Please allow 2-3 working days for delivery from dispatch.

 

PLEASE NOTE:

WEIGHT If the total weight of a parcel is over 2KG, an extra shipping fee may be charged. This is unusual & we will contact you separately if the total weight exceeds 2kg.

IMPORT DUTY CHARGES may apply for deliveries outside of the UK. Please note that customers within the EU & internationally will be liable for any import duty or other taxes, fees or charges that are applied by customs or other authorities (including couriers) in the country of receipt.

ORDER DETAILS Customers are responsible for providing correct contact number, email address &  postal address inclusive of postcode. We are not responsible if the delivery address is incorrect.


When will my order ship?

Here’s how it works: you order, we process, then we ship.

Ordering takes a few seconds. Orders received before 1pm on business days will be shipped the same day. Then Royal Mail, DPD or DHL takes it from there - you can pick which service works best for you. You’ll receive a shipment notification email as soon as your package ships. Your new arrival’s on its way!

*Business days are Monday – Friday excluding bank holidays.


Payments

We accept all major credit cards & Paypal.

BINIBAMBA is designed in England & handmade with love & all prices are quoted in British pound GBP.

PLEASE NOTE: International payments may be subject to exchange rate & bank charges. These are charged by each individual country and/or bank of use and are not the responsibility of BINIBAMBA.

My order is a Gift

All BINIBAMBA orders come gift wrapped in our BINIBAMBA 100% cotton dustbags as standard..because who doesn’t like receiving a present? ☺ If you would like to add a personal handwritten note to any gift, please leave your message at checkout when you order.

 

What happens when a delivery attempt has been made?

If delivery is attempted and a delivery card is left and you fail to claim the parcel from the local depot or post office, unfortunately we cannot refund you until the products have been returned to us. Once we receive the items back, if you would still like the products, we will re-dispatch the products but there will be an additional charge for re-posting.